Organization Chart
We have 6 professional teams providing the following key IT services within the university:
Application Development Service
- To consult and develop IT applications for academic and administrative units
- To enhance, maintain and integrate different applications
- To provide application support and report generation services for departments
Admin Support Service
- To provide high-level administrative and secretarial support to the Director of Information Technology, and comprehensive administrative services for the ITSC, serving as the department’s inter-departmental contact point.
- To provide support to the ITSC and all University departments in the acquisition of software and hardware, as appropriate, in accordance with the University’s procurement policies and procedures.
Creative Media Service
- To manage service delivery for creative media projects
- To conduct training workshops on creative media tools and techniques
- To provide production support for media projects and initiatives
Cybersecurity Service
- To implement cybersecurity solutions to safeguard university systems and data
- To conduct security assessments and audits to identify vulnerabilities
- To manage incident response in case of security breaches
- To provide security awareness training for staff and students
Network and System Service
- To manage computer system to ensure reliable access to information services
- To manage user accounts for access to various systems and services
- To manage and maintain computer networks and internet services
- To manage the WiFi network for mobile users
User Support Service
- To offer offline and online consultation and support to staff and students
- To provide event support to ceremonies, conferences and assemblies
- To manage, upgrade and maintain IT/AV facilities in the University
- To provide installation, maintenance and support service on all IT/AV equipment in HSUHK
Besides, we also provide consultancy services to departments on the use of IT for research projects. You are most welcome to contact us at itsc@hsu.edu.hk.