Our Teams
ITSC Organization Chart
We have 5 professional teams providing the following key IT services within the university:
Team
Services provided
Application Development Service
- To consult and develop IT applications for academic and administrative units
- To enhance, maintain and integrate different applications
- To provide application support and report generation services for departments
Creative Media Services (CMS)
- To manage service delivery for creative media projects
- To conduct training workshops on creative media tools and techniques
- To provide production support for media projects and initiatives
Cybersecurity Service
- To implement cybersecurity solutions to safeguard university systems and data
- To conduct security assessments and audits to identify vulnerabilities
- To manage incident response in case of security breaches
- To provide security awareness training for staff and students
Network and System Service
- To manage servers to ensure reliable access to information services
- To manage user accounts for access to various systems and services
- To manage and maintain computer networks and internet services
- To manage the WiFi network for mobile users
User Support Service
- To offer offline and online consultation and support to staff and students
- To provide event support to ceremonies, conferences and assemblies
- To manage, upgrade and maintain IT/AV facilities in the University
- To provide installation, maintenance and support service on all IT/AV equipment in HSUHK
Besides, we also provide consultancy servicse to departments on the use of IT for research projects. You are most welcome to contact us at itsc@hsu.edu.hk.
