Our Teams
We have 4 professional teams providing the following key IT services within the university:
Team Services provided Application Development Service
- To consult and develop IT applications for academic and administrative units
- To enhance, maintain and integrate different applications
- To provide application support and report generation services for departments
Network and System Service
- To manage servers to ensure reliable access to information services
- To manage user accounts for access to various systems and services
- To manage and maintain computer networks and internet services
- To manage the WiFi network for mobile users
Training and Admin Service
- To provide consultations and training to staff and students on the use of IT for teaching and learning
- To prepare and manage documents such as reports, user guides, policies and guidelines
- To support the administrative work of ITSC (staff, procurement, budget, inventory, meeting, etc.)
User Support Service
- To offer offline and online consultation and support to staff and students
- To provide event support to ceremonies, conferences and assemblies
- To manage, upgrade and maintain IT/AV facilities in the College
- To provide installation, maintenance and support service on all IT/AV equipment in HSUHK
Besides, we also provide consultancy servicse to departments on the use of IT for research projects. You are most welcome to contact us at itsc@hsu.edu.hk.