User Support

• To receive user calls on how the application can be used and/or improved.
• To prepare user guides/documents on each application.

Application Consultation

• To consult with departments and users to confirm new or changed user requirements.
• To plan and develop new versions of applications with new and/or enhanced functions.
• To re-develop an application based on a new framework when it is absolutely necessary.

Functional Enhancements

• To develop new functions based on user requirements and feedback.
• To enhance existing functions to facilitate user operation.
• To eliminate any bugs or data problems.

System Integration

• To integrate our applications with other inhouse or external applications.
• To provide single-sign-on to all applications.

Report Generation

• To design and generate information reports for management decisions.
• To automate report generation process that users may generate frequently-used reports.