Dear Teachers, We are pleased that with better Quiz settings, Moodle has become more stable in the last few days. Kindly refer to the following news on how to set up a Moodle quiz. https://itsc.hsu.edu.hk/how-to-set-a-moodle-quiz-to-avoid-service-interruptions/ To provide better support to large scale online tests, ITSC has set up a separate Moodle system (https://online-test.hsu.edu.hk). We now show the…
Dear Teachers, We are pleased that with better Quiz settings, Moodle has become more stable in the last few days. Kindly refer to the following news on how to set up a Moodle quiz. https://itsc.hsu.edu.hk/how-to-set-a-moodle-quiz-to-avoid-service-interruptions/ To provide better support to large scale online tests, ITSC has set up a separate Moodle system (https://online-test.hsu.edu.hk). We now show the…
Dear Teachers, We have updated some guides for new teachers (see attachments). Others may find them useful as well. You may also download them from: User Guides for Teachers HSUHK User Accounts – eCampus, Google and Microsoft account. eCampus Desktop – University portal and services Moodle – Our learning management system MS Teams – Our platform for online teaching…
Dear Teachers, We are pleased that with better Quiz settings, Moodle has become more stable in the last few days. Kindly refer to the following news on how to set up a Moodle quiz. https://itsc.hsu.edu.hk/how-to-set-a-moodle-quiz-to-avoid-service-interruptions/ To provide better support to large scale online tests, ITSC has set up a separate Moodle system (https://online-test.hsu.edu.hk). We now show the…
Dear Teachers, We would like to report some findings on Moodle service interruptions. Please read carefully on how you can set an online Quiz to avoid interruptions. Problems: 1. We find that the server loading surges to 50-70% when a quiz starts and ends, even with 40-100 users. During the quiz, however, the loading is less than 10%.…
Below are some useful tips for teachers to hold a successful online lesson. If teachers have difficulties and problems, they are most welcome to contact ITSC (3963-5160): They may come back to campus and use the classroom computer. They may borrow webcam, headset, writing tablet and visualizer from ITSC. They may seek advice and do…
Dear Colleagues, ITSC is pleased to launch a new e-laboratories service for teachers and students to remote access to computer facilities (e.g., SPSS) on campus: https://booking.hsu.edu.hk Teachers may reserve a laboratory for online teaching. Teachers will get a password for students to enter at a scheduled time slot. Students may walk-in and remote use a…
We are pleased to prepare an FAQ on the use of Microsoft Teams to support Interactive Real-time Classes. We will update the FAQ on the following link: https://itsc.hsu.edu.hk/itsc-support-for-online-learning/faq-on-microsoft-teams/ Technical Questions Cannot install or run Teams (esp. MacBook)? Some students reported that they could not install or run Teams on their MacBook. We suggest students to use…
Technical Questions Cannot install or run Teams (esp. MacBook)? Some students reported that they could not install or run Teams on their MacBook. We suggest students to use the web browser to use Teams.https://teams.microsoft.com/ Students cannot log in? Need license or invitation as guest? Some students could not login. We reactivated the licenses and they…
Dear Colleagues, ITSC has run the 10 workshop on Microsoft Teams and have over 200 participants. The responses are positive, and some teachers have already started their online teaching classes this week. ITSC would like to gather feedback from you. Specifically, some teachers have requested us to combine groups of students into 1 large team…
