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User guides for new teachers

Dear Teachers, We have updated some guides for new teachers (see attachments).  Others may find them useful as well.  You may also download them from: https://drive.google.com/drive/folders/1V4djv5vNkphhU40POkgWC_AfHykv5WiJ?usp=sharing HSUHK User Accounts – eCampus, Google and Microsoft account. eCampus Desktop – University portal and services Moodle – Our learning management system MS Teams – Our platform for online teaching eLab (Teacher) – booking…

A Separate Moodle to support Large Scale Online Assessments

Dear Teachers, We are pleased that with better Quiz settings, Moodle has become more stable in the last few days.  Kindly refer to the following news on how to set up a Moodle quiz. https://itsc.hsu.edu.hk/how-to-set-a-moodle-quiz-to-avoid-service-interruptions/ To provide better support to large scale online tests, ITSC has set up a separate Moodle system (https://online-test.hsu.edu.hk). If you have over…

How to set a Moodle Quiz to avoid service interruptions

Dear Teachers, We would like to report some findings on Moodle service interruptions.  Please read carefully on how you can set an online Quiz to avoid interruptions. Problems: 1. We find that the server loading surges to 50-70% when a quiz starts and ends, even with 40-100 users.   During the quiz, however, the loading is less than 10%.…

Useful Tips for a Successful Online Lesson

Below are some useful tips for teachers to hold a successful online lesson.  If teachers have difficulties and problems, they are most welcome to contact ITSC (3963-5192): They may come back to campus and use the classroom computer. They may borrow webcam, headset,  writing tablet and visualizer from ITSC. They may seek advice and do…

e-Laboratories – Remote access to campus computers

Dear Colleagues, ITSC is pleased to launch a new e-laboratories service for teachers and students to remote access to computer facilities (e.g., SPSS) on campus: https://booking.hsu.edu.hk Teachers may reserve a laboratory for online teaching.  Teachers will get a password for students to enter at a scheduled time slot. Students may walk-in and remote use a…

FAQ on the use of Microsoft Teams

We are pleased to prepare an FAQ on the use of Microsoft Teams to support Interactive Real-time Classes.  We will update the FAQ on the following link: https://itsc.hsu.edu.hk/itsc-support-for-online-learning/faq-on-microsoft-teams/ Technical Questions Cannot install or run Teams (esp. MacBook)? Some students reported that they could not install or run Teams on their MacBook.  We suggest students to use…

FAQ on Microsoft Teams

Technical Questions Cannot install or run Teams (esp. MacBook)? Some students reported that they could not install or run Teams on their MacBook.  We suggest students to use the web browser to use Teams.https://teams.microsoft.com/ Students cannot log in? Need license or invitation as guest? Some students could not login.  We reactivated the licenses and they…

Staff News – Feedback on Online Teaching

Dear Colleagues, ITSC has run the 10 workshop on Microsoft Teams and have over 200 participants.  The responses are positive, and some teachers have already started their online teaching classes this week. ITSC would like to gather feedback from you.  Specifically, some teachers have requested us to combine groups of students into 1 large team…

Microsoft Teams for Interactive Classes

HSUHK encouraged teachers to use Microsoft Teams to conduct online live lessons during class suspensions.  Microsoft Teams is powerful messaging and video meeting system.   User guides:Microsoft Teams User Guide (Staff)Microsoft Teams User Guide (Student)   If staff/students have problems in using Microsoft Teams, please don’t hesitate to contact ITSC (3963-5160, itsc@hsu.edu.hk) How to start using Microsoft…

Student News – Launching of Microsoft Teams

各位同學:  (English version please scroll down below) ITSC正式啟動 Microsoft Teams 支援網上教學 (下載使用指引) 。 我們在星期一開始,陸續為老師提供培訓。這個星期起, 老師會開始使用 Teams 進行網上教學,安排如下: 1. ITSC 已在 Microsoft Teams 開設課堂頻道。 當你登入時,就可以看到相關課堂 (例:ICT2002-L01)。 2. 老師會盡量根據原先時間表,安排網課。同學可在原定時間, 登入 Teams並進入課堂。同學也可透過Moodle,老師電郵, 或電郵查詢個別老師的上課安排。 3. 請即下載及安裝在電腦及手機,登入後選擇Teams ,就見到課堂。 https://teams.microsoft.com/downloads 登入: <username>@hsu.edu.hk 密碼: windows password 假如你未能登入,或是登入了在 Teams 找不到你的課堂, 請即登入此連結報告,我們會盡快跟進。 https://forms.gle/YEm86Yd2tUBpfKdaA 最後,我想請大家幫忙,將這個訊息傳給你的同學 (他們 可能沒有閱讀電郵),讓同學也盡快安裝Teams,參與網上課堂。 謝謝大家。 —————————————–Dear Students, ITSC has launched Microsoft Teams…

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