Category Archives: News

eCampus – Single-sign-on (SSO) via M365

Dear Staff and Students, To further secure user security, ITSC has launched SSO to eCampus yesterday.   Users will now see the following login screen to login both eCampus and M365, via M365 2-Factor Authentication. Notes: User may find help in the login screen. User may change their password via M365.  Their password will be synchronized…

Notice: Weekly scheduled malware scan on staff computers

Dear Staff, In order to ensure the security of your computer, we have implemented a scheduled malware scan every Thursday at 12:00 p.m. This scan is specifically designed to detect and eliminate any newly discovered malware that may pose a threat to your workstation.  Rest assured, the scan has been optimized to minimize any impact on…

External email banner for Outlook

Dear Staff and Students, ITSC will activate a new feature in Outlook to improve our email security.   Starting on 6 October 2023, all emails from outside will have an “External Email Banner”, to help you identify external emails and be cautious when dealing with them. Important Internal emails are NOT 100% safe!   As a good…

A Separate Moodle to support Large Scale Online Assessments

Dear Teachers, We are pleased that with better Quiz settings, Moodle has become more stable in the last few days.  Kindly refer to the following news on how to set up a Moodle quiz. https://itsc.hsu.edu.hk/how-to-set-a-moodle-quiz-to-avoid-service-interruptions/ To provide better support to large scale online tests, ITSC has set up a separate Moodle system (https://online-test.hsu.edu.hk). We now show the…

A Separate Moodle to support Large Scale Online Assessments

Dear Teachers, We are pleased that with better Quiz settings, Moodle has become more stable in the last few days.  Kindly refer to the following news on how to set up a Moodle quiz. https://itsc.hsu.edu.hk/how-to-set-a-moodle-quiz-to-avoid-service-interruptions/ To provide better support to large scale online tests, ITSC has set up a separate Moodle system (https://online-test.hsu.edu.hk). We now show the…

[Student] ITSC Support for Teaching and Learning (2022 Semester)

Dear Students, Welcome back to a new semester!  ITSC is pleased to provide some updates on student support for teaching and learning. 1. User Accounts You have two accounts: · MyHSU o Student number to login eCampus, computers, Wifi, Moodle and SSLVPN. o (Student number)@myhsu.hk to login MS applications (Office, Outlook, etc.) · Google – (Student number)@hsu.edu.hk to login Google applications (Gmail,…

[Staff]ITSC Support for Teaching and Learning (2022 Semester)

Dear Colleagues, Welcome back to a new semester!  ITSC is pleased to provide some updates on the support for teaching and learning. 1. User Accounts You have two accounts: · MyHSU o username to login eCampus, computers, Wifi, Moodle and SSLVPN. o (username)@myhsu.hk to login MS applications (Office, Outlook, etc.) ·Google – (username)@hsu.edu.hk to login Google applications (Gmail, Drive, etc.) 2. eCampus and HSUHK App Our portal…

[Staff] Enabling 2 factor authentication for Microsoft 365

Dear all,   If you have enabled the captioned service, please ignore this message.    ITSC will enable 2-factor authentication (2FA) for Microsoft 365 similar to those for Google and eCampus services to strengthen the security protection against identity theft. The implementation will be enforced by phases:  All administrative staff by Jan 28  Other staff by Feb 11 After you log in…

[Staff]ITSC Support for Teaching and Learning (2021 Semester)

Dear Colleagues, Welcome back to a new semester!  ITSC is pleased to provide some updates on the support for teaching and learning. 1.       User Accounts You have two accounts: ⬥    MyHSU – username to login eCampus, computers, Wifi and VPN. ⬥    Google – username@hsu.edu.hk to login Google applications (Gmail, Drive, etc.) ⬥   MyHSU – username@myhsu.hk…

[Student] ITSC Support for Teaching and Learning (2021 Semester)

Dear Students, Welcome back to a new semester!  ITSC is pleased to provide some updates on the student support for teaching and learning. 1. User Accounts You have two accounts: · MyHSU   o Student number (e.g. S000001)to login eCampus, computers, Wifi, Moodle and SSLVPN. o (Student number)@myhsu.hk to login MS applications (Office, Outlook, etc.)…

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