Category Archives: News

[Student] ITSC Support for Teaching and Learning (2022 Semester)

Dear Students, Welcome back to a new semester!  ITSC is pleased to provide some updates on student support for teaching and learning. 1. User Accounts You have two accounts:· MyHSUo Student number to login eCampus, computers, Wifi, Moodle and SSLVPN.o (Student number)@myhsu.hk to login MS applications (Office, Outlook, etc.) · Google – (Student number)@hsu.edu.hk to login Google applications (Gmail, Drive, etc.) 2.…

[Staff]ITSC Support for Teaching and Learning (2022 Semester)

Dear Colleagues, Welcome back to a new semester!  ITSC is pleased to provide some updates on the support for teaching and learning. 1. User Accounts  You have two accounts:· MyHSU  o username to login eCampus, computers, Wifi, Moodle and SSLVPN.  o (username)@myhsu.hk to login MS applications (Office, Outlook, etc.) ·Google – (username)@hsu.edu.hk to login Google applications (Gmail, Drive, etc.) 2. eCampus and HSUHK App Our portal for…

[Staff] Enabling 2 factor authentication for Microsoft 365

Dear all,   If you have enabled the captioned service, please ignore this message.    ITSC will enable 2-factor authentication (2FA) for Microsoft 365 similar to those for Google and eCampus services to strengthen the security protection against identity theft. The implementation will be enforced by phases:  All administrative staff by Jan 28  Other staff by Feb 11    After you log…

[Staff]ITSC Support for Teaching and Learning (2021 Semester)

Dear Colleagues, Welcome back to a new semester!  ITSC is pleased to provide some updates on the support for teaching and learning.  1.       User Accounts You have two accounts: ⬥    MyHSU – username to login eCampus, computers, Wifi and VPN.⬥    Google – username@hsu.edu.hk to login Google applications (Gmail, Drive, etc.)⬥   MyHSU – username@myhsu.hk to login MS…

[Student] ITSC Support for Teaching and Learning (2021 Semester)

Dear Students,    Welcome back to a new semester!  ITSC is pleased to provide some updates on the student support for teaching and learning. 1. User Accounts  You have two accounts: · MyHSU   o Student number (e.g. S000001)to login eCampus, computers, Wifi, Moodle and SSLVPN.  o (Student number)@myhsu.hk to login MS applications (Office, Outlook,…

新學期 ITSC 學與教支援服務

致各位同學:           迎接新學期,ITSC 為大家提供了不同學與教支援服務,如Teams/Zoom。為確保同學能順利開課,此郵件會為大家提供開學須知: 1.    各類帳戶   同學共有三類帳戶:   ⬥    Windows – sxxxxxx(登入內聯網,校園電腦,Wifi 與VPN) ⬥    Google – sxxxxxx@hsu.edu.hk (登入Google 相關服務如Gmail,Drive等等) (內地的學生, 電郵會自動轉發至 Outlook, 請使用MS 365帳戶登入並下載outlook–https://outlook.com/) ⬥    MS 365 – sxxxxxx@myhsu.hk (登入Microsoft 相關服務如Teams,Office,Outlook,等等) 2.    eCampus 為大家提供不同的資源與服務的平台: ⬥    登入:Windows 帳戶與密碼 ⬥    連結:https://ecampus.hsu.edu.hk 3.    HSUHK App 請即下載使用,接收最新資訊與使用在線服務: ⬥    於應用程式商店搜尋 [HSUHK Mobile] 下載 ⬥    登入啟動:Windows 帳戶與密碼。 4.    Moodle 所有學科的Moodle均已建立: ⬥    登入Moodle 即可看到本學期的課程 ⬥    連結:https://moodle.hsu.edu.hk 5.    MS Teams & Zoom 所有學科的MS Teams均已建立: ⬥      登入即可看到本學期的課程群組 ⬥      下載連結: https://teams.microsoft.com/downloads (p.s.請確定課程是否使用Teams 作為網上授課工具) ⬥      用戶指南文字版 / 影片 部份老師採用Zoom作為另一個網上授課工具 ⬥      用戶指南文字版 / 影片 6.    e-Lab 部分的電腦室改設為遠端電腦室,讓學生可遙距登入使用。其餘電腦室為面授課堂使用: ⬥    連結: https://booking.hsu.edu.hk   ITSC 更新了不同服務的用戶說明,按此下載:   ●        HSUHK 帳戶– 聯網, Google 與 Microsoft 帳戶   ●        內聯網 – 大學網上服務平台 ●        Moodle – 教學管理平台 ●        MS Teams & Zoom – 網上授課平台…

User guides for new teachers

Dear Teachers, We have updated some guides for new teachers (see attachments).  Others may find them useful as well.  You may also download them from: https://drive.google.com/drive/folders/1V4djv5vNkphhU40POkgWC_AfHykv5WiJ?usp=sharing HSUHK User Accounts – eCampus, Google and Microsoft account. eCampus Desktop – University portal and services Moodle – Our learning management system MS Teams – Our platform for online teaching eLab (Teacher) – booking…

A Separate Moodle to support Large Scale Online Assessments

Dear Teachers, We are pleased that with better Quiz settings, Moodle has become more stable in the last few days.  Kindly refer to the following news on how to set up a Moodle quiz. https://itsc.hsu.edu.hk/how-to-set-a-moodle-quiz-to-avoid-service-interruptions/ To provide better support to large scale online tests, ITSC has set up a separate Moodle system (https://online-test.hsu.edu.hk). If you have over…

How to set a Moodle Quiz to avoid service interruptions

Dear Teachers, We would like to report some findings on Moodle service interruptions.  Please read carefully on how you can set an online Quiz to avoid interruptions. Problems: 1. We find that the server loading surges to 50-70% when a quiz starts and ends, even with 40-100 users.   During the quiz, however, the loading is less than 10%.…

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