Category Archives: News

新學期 ITSC 學與教支援服務

致各位同學:           迎接新學期,ITSC 為大家提供了不同學與教支援服務,如Teams/Zoom。為確保同學能順利開課,此郵件會為大家提供開學須知: 1.    各類帳戶   同學共有三類帳戶:   ⬥    Windows – sxxxxxx(登入內聯網,校園電腦,Wifi 與VPN) ⬥    Google – sxxxxxx@hsu.edu.hk (登入Google 相關服務如Gmail,Drive等等) (內地的學生, 電郵會自動轉發至 Outlook, 請使用MS 365帳戶登入並下載outlook–https://outlook.com/) ⬥    MS 365 – sxxxxxx@myhsu.hk (登入Microsoft 相關服務如Teams,Office,Outlook,等等) 2.    eCampus 為大家提供不同的資源與服務的平台: ⬥    登入:Windows 帳戶與密碼 ⬥    連結:https://ecampus.hsu.edu.hk 3.    HSUHK App 請即下載使用,接收最新資訊與使用在線服務: ⬥    於應用程式商店搜尋 [HSUHK Mobile] 下載 ⬥    登入啟動:Windows 帳戶與密碼。 4.    Moodle 所有學科的Moodle均已建立: ⬥    登入Moodle 即可看到本學期的課程 ⬥    連結:https://moodle.hsu.edu.hk 5.    MS Teams & Zoom 所有學科的MS Teams均已建立: ⬥      登入即可看到本學期的課程群組 ⬥      下載連結: https://teams.microsoft.com/downloads (p.s.請確定課程是否使用Teams 作為網上授課工具) ⬥      用戶指南文字版 / 影片 部份老師採用Zoom作為另一個網上授課工具 ⬥      用戶指南文字版 / 影片 6.    e-Lab 部分的電腦室改設為遠端電腦室,讓學生可遙距登入使用。其餘電腦室為面授課堂使用: ⬥    連結: https://booking.hsu.edu.hk   ITSC 更新了不同服務的用戶說明,按此下載:   ●        HSUHK 帳戶– 聯網, Google 與 Microsoft 帳戶   ●        內聯網 – 大學網上服務平台 ●        Moodle – 教學管理平台 ●        MS Teams & Zoom – 網上授課平台…

User guides for new teachers

Dear Teachers, We have updated some guides for new teachers (see attachments).  Others may find them useful as well.  You may also download them from: https://drive.google.com/drive/folders/1V4djv5vNkphhU40POkgWC_AfHykv5WiJ?usp=sharing HSUHK User Accounts – eCampus, Google and Microsoft account. eCampus Desktop – University portal and services Moodle – Our learning management system MS Teams – Our platform for online teaching eLab (Teacher) – booking…

A Separate Moodle to support Large Scale Online Assessments

Dear Teachers, We are pleased that with better Quiz settings, Moodle has become more stable in the last few days.  Kindly refer to the following news on how to set up a Moodle quiz. https://itsc.hsu.edu.hk/how-to-set-a-moodle-quiz-to-avoid-service-interruptions/ To provide better support to large scale online tests, ITSC has set up a separate Moodle system (https://online-test.hsu.edu.hk). If you have over…

How to set a Moodle Quiz to avoid service interruptions

Dear Teachers, We would like to report some findings on Moodle service interruptions.  Please read carefully on how you can set an online Quiz to avoid interruptions. Problems: 1. We find that the server loading surges to 50-70% when a quiz starts and ends, even with 40-100 users.   During the quiz, however, the loading is less than 10%.…

e-Laboratories – Remote access to campus computers

Dear Colleagues, ITSC is pleased to launch a new e-laboratories service for teachers and students to remote access to computer facilities (e.g., SPSS) on campus: https://booking.hsu.edu.hk Teachers may reserve a laboratory for online teaching.  Teachers will get a password for students to enter at a scheduled time slot. Students may walk-in and remote use a…

FAQ on the use of Microsoft Teams

We are pleased to prepare an FAQ on the use of Microsoft Teams to support Interactive Real-time Classes.  We will update the FAQ on the following link: https://itsc.hsu.edu.hk/itsc-support-for-online-learning/faq-on-microsoft-teams/ Technical Questions Cannot install or run Teams (esp. MacBook)? Some students reported that they could not install or run Teams on their MacBook.  We suggest students to use…

Staff News – Feedback on Online Teaching

Dear Colleagues, ITSC has run the 10 workshop on Microsoft Teams and have over 200 participants.  The responses are positive, and some teachers have already started their online teaching classes this week. ITSC would like to gather feedback from you.  Specifically, some teachers have requested us to combine groups of students into 1 large team…

Student News – Launching of Microsoft Teams

各位同學:  (English version please scroll down below) ITSC正式啟動 Microsoft Teams 支援網上教學 (下載使用指引) 。 我們在星期一開始,陸續為老師提供培訓。這個星期起, 老師會開始使用 Teams 進行網上教學,安排如下: 1. ITSC 已在 Microsoft Teams 開設課堂頻道。 當你登入時,就可以看到相關課堂 (例:ICT2002-L01)。 2. 老師會盡量根據原先時間表,安排網課。同學可在原定時間, 登入 Teams並進入課堂。同學也可透過Moodle,老師電郵, 或電郵查詢個別老師的上課安排。 3. 請即下載及安裝在電腦及手機,登入後選擇Teams ,就見到課堂。 https://teams.microsoft.com/downloads 登入: <username>@hsu.edu.hk 密碼: windows password 假如你未能登入,或是登入了在 Teams 找不到你的課堂, 請即登入此連結報告,我們會盡快跟進。 https://forms.gle/YEm86Yd2tUBpfKdaA 最後,我想請大家幫忙,將這個訊息傳給你的同學 (他們 可能沒有閱讀電郵),讓同學也盡快安裝Teams,參與網上課堂。 謝謝大家。 —————————————–Dear Students, ITSC has launched Microsoft Teams…

Staff News – ITSC Support for Home Office and Online Teaching

Important: If you have any needs or questions related to the use of IT, call ITSC. Ext: 3963-5160, Email:itsc@hsu.edu.hk, LiveChat: https://itsc.hsu.edu.hk 1. I want to upload files, setting up quizzes, and collecting assignments? Moodle is still our most important learning management system.  Use Moodle.    https://moodle.hsu.edu.hk/ 2. I would like to hold online live teaching classes? Microsoft Teams…

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