Your user account allows you to log in to campus computers, eCampus, Wi-Fi, and Microsoft 365 services (Outlook, OneDrive, MS Office).

Important: After your first login, please change your password:

i. Must be 12 characters or more

ii. Cannot use previous passwords.

iii. Cannot contain your username or full English name.

iv. Must include characters from the following categories:

• Uppercase letters (A-Z)
• Lowercase letters (a-z)
• Numbers (0-9) Or Special characters (!$#_%)

. Reference: https://itsc.hsu.edu.hk/user-services/account-service/

a. Microsoft 365

1. Login Account: Username + “@hsu.edu.hk” (This is also your email address at HSUHK).
2. Outlook (Email Service): Log in to Outlook
3. OneDrive: Access OneDrive

To assist users sending emails to specific groups of users, Email Groups are set up to represent different groups of staff and students.

1. For details of staff email groups, please click here.
2. For details of student email groups, please click here.

Reference: https://itsc.hsu.edu.hk/user-services/microsoft-365/

eCampus is your one-stop portal for:

1. Latest news from the University.
2. Access to HSUHK applications.
3. Viewing and updating your personal information.

To log in:

1. Open your internet browser.
2. Go to the eCampus link.
3. Click on the Sign in with Microsoft button.
4. Use your M365 account to log in.

Reference: https://itsc.hsu.edu.hk/user-services/ecampus/

You can access the internet via the following hotspots:

1. “HSUHK-WiFi” – for staff and students.
2. “HSUHK-RC” – for residents in the Residential College.

To connect:

1. Use your HSUHK account.
2. It can be accessed on laptops, mobile phones, and tablets.
3. Different operating systems may have varied Wi-Fi settings. For details, click here.

Reference: https://itsc.hsu.edu.hk/user-services/wifi/

Software installation is disabled for all staff computers to protect against malicious software.

You may equest for software installation:

i. Request ITSC for software installation (Application form)

ii. Request software installation rights to perform software installation by computer users, with approval from heads. (Application form)

Reference:https://itsc.hsu.edu.hk/software-installation/

1. Website: ITSC Website
2. Location: Block M Room 805
3. Phone: 3963-5160
4. Email: itsc@hsu.edu.hk

Reference: https://itsc.hsu.edu.hk/home/contact-us/